InterACT

Period Desicions

Company 4

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

104

107

0

Marketing Expenses

2.2

1.2

0

Loss Prevention (mEUR)

3.1

1.2

0

Claims Settlement

100

98

0

Risk Acceptance

100

98

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20

20

0

Commission(%) – Agents

25

25

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

105

112

110

Marketing expenses (mEUR)

1.2

0.5

3.5

Loss Prevention (mEUR)

1.6

0.9

1.5

Claims Settlement (%)

100

90

90

Risk Acceptance (%)

100

90

90

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

19

20

Commision (%) / Agents

25

20

24

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

108

108

108

Marketing expenses (mEUR)

0.7

1.1

2.1

Loss Prevention (mEUR)

4

1

1.5

Claims Settlement (%)

100

95

95

Risk Acceptance (%)

90

100

100

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

18

18

Commision (%) / Agents

25

23

23

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

105

110

112

Marketing expenses (mEUR)

1.2

0.5

4

Loss Prevention (mEUR)

3

0.6

4.5

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

100

90

90

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

18

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

100

100

103

Training (days per employee)

6

6

7

Start-up funds for new agents (EUR/Agent)

20000

Budget Decisions

Market research report

Yes

Information management (% of premium volume)

1.1

Innovation Management (% of premium volume)

0.6

Customer relationship management (% of premium volume)

0.7

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

155

Equity Securities

Low risk (mEUR)

60

Medium risk (mEUR)

20

High risk (mEUR)

0

Borrowing

Short-term loans (mEUR)

0