InterACT

Period Desicions

Company 2

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

109

109

0

Marketing Expenses

1.8

1.0

0

Loss Prevention (mEUR)

1.7

1.2

0

Claims Settlement

100

100

0

Risk Acceptance

95

96

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

18

12

0

Commission(%) – Agents

12

10

0

Deployment (No. Persons) – S-SF

22

14

0

Deployment (No. Persons) – G-SF

10

9

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

106

107

106

Marketing expenses (mEUR)

1

1

1.3

Loss Prevention (mEUR)

1.8

1.0

2.3

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

97

97

98

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

17

11

13

Commision (%) / Agents

11

9

10

Deployment (No. Pers) / S-SF

22

14

9

Deployment (No. Pers) / G-SF

10

7

6

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

106

105

106

Marketing expenses (mEUR)

0.8

0.5

1

Loss Prevention (mEUR)

2.3

1.7

1.5

Claims Settlement (%)

97

97

100

Risk Acceptance (%)

92

93

97

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

14

13

14

Commision (%) / Agents

10

9

9

Deployment (No. Pers) / S-SF

6

5

4

Deployment (No. Pers) / G-SF

4

3

3

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

99

110

110

Marketing expenses (mEUR)

1

0.7

2.0

Loss Prevention (mEUR)

2.3

0.5

5

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

95

96

80

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

13

14

Commision (%) / Agents

10

9

10

Deployment (No. Pers) / S-SF

6

10

18

Deployment (No. Pers) / G-SF

5

8

12

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

-5

0

0

Transfers (Number +/-)

+5/-5

+5/-5

+3/-3

Salary index (Basis = 100.0)

102

100

101

Training (days per employee)

2

1

1

Start-up funds for new agents (EUR/Agent)

0

Budget Decisions

Market research report

No

Information management (% of premium volume)

0

Innovation Management (% of premium volume)

0

Customer relationship management (% of premium volume)

0.5

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

0

Equity Securities

Low risk (mEUR)

0

Medium risk (mEUR)

0

High risk (mEUR)

0

Borrowing

Short-term loans (mEUR)

0