InterACT

Period Desicions

Company 2

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

103

101

0

Marketing Expenses

0.4

1

0

Loss Prevention (mEUR)

1.5

1

0

Claims Settlement

98

97

0

Risk Acceptance

98

97

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20

21

0

Commission(%) – Agents

25

25

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

108

108

113

Marketing expenses (mEUR)

0.4

0.8

3

Loss Prevention (mEUR)

1

1.5

1.8

Claims Settlement (%)

98

95

95

Risk Acceptance (%)

98

95

95

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21

21

Commision (%) / Agents

25

25

26

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

105

106

104

Marketing expenses (mEUR)

1

1

2

Loss Prevention (mEUR)

1

1

2

Claims Settlement (%)

98

98

98

Risk Acceptance (%)

98

98

98

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

19

20

21

Commision (%) / Agents

24

25

26

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

107

108

108

Marketing expenses (mEUR)

1

1

3

Loss Prevention (mEUR)

2

2

4

Claims Settlement (%)

98

95

95

Risk Acceptance (%)

95

95

93

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

Training (days per employee)

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

No

Information management (% of premium volume)

0.6

Innovation Management (% of premium volume)

0.8

Customer relationship management (% of premium volume)

0.8

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

0

Equity Securities

Low risk (mEUR)

0

Medium risk (mEUR)

0.5

High risk (mEUR)

0.5

Borrowing

Short-term loans (mEUR)