InterACT

Period Desicions

Company 3

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

101

101.9

0

Marketing Expenses

1

0.4

0

Loss Prevention (mEUR)

3

1

0

Claims Settlement

100

100

0

Risk Acceptance

96.5

96.5

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20.5

21.5

0

Commission(%) – Agents

25.5

25.5

0

Deployment (No. Persons) – S-SF

35

16

0

Deployment (No. Persons) – G-SF

4

11

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

100

103

104

Marketing expenses (mEUR)

1

0.4

3

Loss Prevention (mEUR)

1

0.6

1

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

99

95

96

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21.5

22

Commision (%) / Agents

25

25.5

26

Deployment (No. Pers) / S-SF

13

11

4

Deployment (No. Pers) / G-SF

4

8

25

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

104.5

101

101

Marketing expenses (mEUR)

1

1.4

0.75

Loss Prevention (mEUR)

3

1.5

1

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

94

96.5

95.5

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

21

20.5

20.5

Commision (%) / Agents

26

25.5

25.5

Deployment (No. Pers) / S-SF

35

18

6

Deployment (No. Pers) / G-SF

12

5

41

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

102

104

104

Marketing expenses (mEUR)

0.9

0.5

2

Loss Prevention (mEUR)

2.7

0.4

4

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

98

95

91

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

13

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

27

14

5

Deployment (No. Pers) / G-SF

2

6

24

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

+5

+5

+5

Transfers (Number +/-)

+11

+7

-18

Salary index (Basis = 100.0)

101

101

101

Training (days per employee)

2

2

0

Start-up funds for new agents (EUR/Agent)

0

Budget Decisions

Market research report

No

Information management (% of premium volume)

0.8

Innovation Management (% of premium volume)

0.6

Customer relationship management (% of premium volume)

0.6

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

4.8

Equity Securities

Low risk (mEUR)

0.6

Medium risk (mEUR)

0.5

High risk (mEUR)

0.1

Borrowing

Short-term loans (mEUR)

0