InterACT

Period Desicions

Company 1

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

102

102

0

Marketing Expenses

2

1

0

Loss Prevention (mEUR)

3.1

1.2

0

Claims Settlement

100

100

0

Risk Acceptance

100

100

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20

21

0

Commission(%) – Agents

25

25

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

105

107

105

Marketing expenses (mEUR)

1.2

1

3.5

Loss Prevention (mEUR)

1.6

1

1.5

Claims Settlement (%)

98

96

98

Risk Acceptance (%)

95

90

95

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21

20

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

104

100

104

Marketing expenses (mEUR)

1.4

1.5

2

Loss Prevention (mEUR)

4.5

1

1.5

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

97

100

100

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

23

23

23

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

103

109

113

Marketing expenses (mEUR)

1.2

1

4.5

Loss Prevention (mEUR)

3

1

6

Claims Settlement (%)

100

98

96

Risk Acceptance (%)

100

98

90

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

102

102

102

Training (days per employee)

6

4

6

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

No

Information management (% of premium volume)

0.8

Innovation Management (% of premium volume)

0.7

Customer relationship management (% of premium volume)

0.7

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)