InterACT

Period Desicions

Company 1

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

102

103

0

Marketing Expenses

1.7

0.5

0

Loss Prevention (mEUR)

3.1

1.2

0

Claims Settlement

100

100

0

Risk Acceptance

90

90

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20

21

0

Commission(%) – Agents

25

25

0

Deployment (No. Persons) – S-SF

35

14

0

Deployment (No. Persons) – G-SF

4

9

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

102

103

103

Marketing expenses (mEUR)

1

1

2

Loss Prevention (mEUR)

1.5

0.8

1.5

Claims Settlement (%)

100

95

100

Risk Acceptance (%)

95

95

90

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21

20

Commision (%) / Agents

25

23

25

Deployment (No. Pers) / S-SF

14

12

0

Deployment (No. Pers) / G-SF

2

6

25

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

102

102

97

Marketing expenses (mEUR)

1.6

1.0

1.9

Loss Prevention (mEUR)

2.0

1.0

1.9

Claims Settlement (%)

95

95

95

Risk Acceptance (%)

98

95

98

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

20

20

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

35

18

0

Deployment (No. Pers) / G-SF

12

5

41

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

105

106

107

Marketing expenses (mEUR)

1.2

0.6

2.5

Loss Prevention (mEUR)

3

0.6

4

Claims Settlement (%)

100

95

100

Risk Acceptance (%)

95

90

90

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

27

14

0

Deployment (No. Pers) / G-SF

0

0

34

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

0

0

-10

Transfers (Number +/-)

+20

+10

-30

Salary index (Basis = 100.0)

90

90

100

Training (days per employee)

4

4

4

Start-up funds for new agents (EUR/Agent)

10000

Budget Decisions

Market research report

No

Information management (% of premium volume)

1.2

Innovation Management (% of premium volume)

0.8

Customer relationship management (% of premium volume)

0.7

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

165

Equity Securities

Low risk (mEUR)

0

Medium risk (mEUR)

20

High risk (mEUR)

40

Borrowing

Short-term loans (mEUR)

0