InterACT

PSM Period 5 Desicions

Company 4

Period 5

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

105

105

0

Marketing Expenses

1

0.5

0

Loss Prevention (mEUR)

0.5

0.3

0

Claims Settlement

98

96

0

Risk Acceptance

97

93

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

21

18

0

Commission(%) – Agents

27

24

0

Deployment (No. Persons) – S-SF

45

29

0

Deployment (No. Persons) – G-SF

7

14

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

102

106

105

Marketing expenses (mEUR)

1

0.3

1.5

Loss Prevention (mEUR)

0.4

0.3

0.5

Claims Settlement (%)

96

92

97

Risk Acceptance (%)

98

94

95

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

21

16

19

Commision (%) / Agents

26

21

24

Deployment (No. Pers) / S-SF

41

15

5

Deployment (No. Pers) / G-SF

4

10

36

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

104

105

101

Marketing expenses (mEUR)

1

1

1.5

Loss Prevention (mEUR)

0.7

0.3

0.5

Claims Settlement (%)

97

98

98

Risk Acceptance (%)

95

98

98

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

18

21

21

Commision (%) / Agents

23

26

26

Deployment (No. Pers) / S-SF

46

24

6

Deployment (No. Pers) / G-SF

19

8

59

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

100

105.5

104.5

Marketing expenses (mEUR)

1

0.8

4

Loss Prevention (mEUR)

0.8

0.2

2

Claims Settlement (%)

95

93

95

Risk Acceptance (%)

97

95

92

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

14

10

Commision (%) / Agents

20

19

19

Deployment (No. Pers) / S-SF

37

18

0

Deployment (No. Pers) / G-SF

0

0

50

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

+30

+30

+30

Transfers (Number +/-)

+15

+15

-30

Salary index (Basis = 100.0)

102

102

102

Training (days per employee)

5

5

5

Start-up funds for new agents (EUR/Agent)

11000

Budget Decisions

Market research report

No

Information management (% of premium volume)

1.6

Innovation Management (% of premium volume)

1.4

Customer relationship management (% of premium volume)

1

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

230

Equity Securities

Low risk (mEUR)

25

Medium risk (mEUR)

74

High risk (mEUR)

25

Borrowing

Short-term loans (mEUR)

0