InterACT

PSM Period 5 Desicions

Company 2

Period 5

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

104

106

0

Marketing Expenses

2

2

0

Loss Prevention (mEUR)

2.5

2

0

Claims Settlement

100

98

0

Risk Acceptance

95

90

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

21

22

0

Commission(%) – Agents

26

26

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

109

110

109

Marketing expenses (mEUR)

1.3

2

5.5

Loss Prevention (mEUR)

2

1.8

2.3

Claims Settlement (%)

95

95

95

Risk Acceptance (%)

95

90

90

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

22

23

22

Commision (%) / Agents

25

26

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

109

109

110

Marketing expenses (mEUR)

1.5

1.3

1.5

Loss Prevention (mEUR)

3.7

1.2

1.6

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

100

100

100

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

21

22

20

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

107

107

109

Marketing expenses (mEUR)

1.3

1.6

4.5

Loss Prevention (mEUR)

2.5

1

4.5

Claims Settlement (%)

95

90

90

Risk Acceptance (%)

90

85

90

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

95

92

102

Training (days per employee)

7

7

5

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

No

Information management (% of premium volume)

1.6

Innovation Management (% of premium volume)

0.9

Customer relationship management (% of premium volume)

0.9

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)