InterACT

PSM Period 5 Desicions

Company 2

Period 5

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

110

111

0

Marketing Expenses

2.0

1.5

0

Loss Prevention (mEUR)

1.7

1.2

0

Claims Settlement

100

100

0

Risk Acceptance

96

97

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

16

10

0

Commission(%) – Agents

13

13

0

Deployment (No. Persons) – S-SF

7

13

0

Deployment (No. Persons) – G-SF

7

14

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

108

112

108

Marketing expenses (mEUR)

0.8

0.8

1.5

Loss Prevention (mEUR)

1.8

1.0

2

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

98

96

98

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

16

10

12

Commision (%) / Agents

12

10

11

Deployment (No. Pers) / S-SF

13

17

6

Deployment (No. Pers) / G-SF

0

10

30

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

107

106

107

Marketing expenses (mEUR)

0.8

0.5

1

Loss Prevention (mEUR)

2.3

1.7

1.5

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

92

93

96

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

13

12

13

Commision (%) / Agents

12

11

10

Deployment (No. Pers) / S-SF

40

20

4

Deployment (No. Pers) / G-SF

15

6

48

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

105

112

112

Marketing expenses (mEUR)

1.3

1.0

2.0

Loss Prevention (mEUR)

2.3

0.5

4.0

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

94

95

79

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

13

11

12

Commision (%) / Agents

11

10

11

Deployment (No. Pers) / S-SF

26

11

0

Deployment (No. Pers) / G-SF

0

0

35

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

0

0

0

Transfers (Number +/-)

10

30

-40

Salary index (Basis = 100.0)

100

100

100

Training (days per employee)

8

4

4

Start-up funds for new agents (EUR/Agent)

0.06

Budget Decisions

Market research report

No

Information management (% of premium volume)

0.5

Innovation Management (% of premium volume)

0.5

Customer relationship management (% of premium volume)

0.5

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

165

Equity Securities

Low risk (mEUR)

40

Medium risk (mEUR)

20

High risk (mEUR)

0

Borrowing

Short-term loans (mEUR)

8