Company 4

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

102

100

0

Marketing Expenses

0,9

1

0

Loss Prevention (mEUR)

2,5

1,5

0

Claims Settlement

93

90

0

Risk Acceptance

95

90

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

0

Commission(%) – Agents

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

100

105

103

Marketing expenses (mEUR)

1

1

3

Loss Prevention (mEUR)

1,2

1,2

2

Claims Settlement (%)

94

90

94

Risk Acceptance (%)

94

80

87

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

Commision (%) / Agents

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

104

100

100

Marketing expenses (mEUR)

0,8

0,5

1

Loss Prevention (mEUR)

1,5

0,4

0,4

Claims Settlement (%)

90

93

90

Risk Acceptance (%)

90

90

90

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

Commision (%) / Agents

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

103

100

104

Marketing expenses (mEUR)

1

2

2,5

Loss Prevention (mEUR)

2

1

4,5

Claims Settlement (%)

90

88

90

Risk Acceptance (%)

95

93

90

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

Commision (%) / Agents

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

Training (days per employee)

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

No

Information management (% of premium volume)

0,9

Innovation Management (% of premium volume)

0,7

Customer relationship management (% of premium volume)

0,7

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)