Company 2

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

104

105

0

Marketing Expenses

1.7

1.5

0

Loss Prevention (mEUR)

2

1.5

0

Claims Settlement

100

100

0

Risk Acceptance

95

90

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

0

Commission(%) – Agents

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

106

108

104

Marketing expenses (mEUR)

0.8

0.9

4.8

Loss Prevention (mEUR)

0.6

0.6

1

Claims Settlement (%)

100

97

97

Risk Acceptance (%)

100

80

90

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

Commision (%) / Agents

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

105

104

102

Marketing expenses (mEUR)

1

0.85

3

Loss Prevention (mEUR)

3.5

1

1.3

Claims Settlement (%)

100

100

100

Risk Acceptance (%)

85

95

99

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

Commision (%) / Agents

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

103

103

99

Marketing expenses (mEUR)

2.45

1

7

Loss Prevention (mEUR)

1.8

0.7

4

Claims Settlement (%)

100

100

95

Risk Acceptance (%)

100

95

98

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

Commision (%) / Agents

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

Training (days per employee)

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

No

Information management (% of premium volume)

1.3

Innovation Management (% of premium volume)

2

Customer relationship management (% of premium volume)

1.75

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)