InterACT

PSM Period 4 Desicions

Company 3

Period 4

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

105,5

106,5

0

Marketing Expenses

1,5

0,6

0

Loss Prevention (mEUR)

3

0,8

0

Claims Settlement

96,5

96,5

0

Risk Acceptance

99

99

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20

21

0

Commission(%) – Agents

25

25

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

104,5

105

105

Marketing expenses (mEUR)

0,8

0,8

3,8

Loss Prevention (mEUR)

1,4

1

1

Claims Settlement (%)

98

90

98

Risk Acceptance (%)

99

92

99

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21

20

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

104,5

104,5

103,3

Marketing expenses (mEUR)

0,8

0,6

0,8

Loss Prevention (mEUR)

4

1

1,5

Claims Settlement (%)

92

94

96

Risk Acceptance (%)

98

98

99

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

20

20

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

104,5

104,5

105,5

Marketing expenses (mEUR)

0,8

0,8

4

Loss Prevention (mEUR)

2,8

0,6

4,5

Claims Settlement (%)

96

97

88,5

Risk Acceptance (%)

98

99

95

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

95

95

95

Training (days per employee)

4,8

4,2

3

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

Yes

Information management (% of premium volume)

0,8

Innovation Management (% of premium volume)

0,5

Customer relationship management (% of premium volume)

0,8

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)