InterACT

PSM Period 3 Desicions

Company 1

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

105

110

0

Marketing Expenses

0,5

1

0

Loss Prevention (mEUR)

2

1,5

0

Claims Settlement

95

93

0

Risk Acceptance

98

85

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

20

21

0

Commission(%) – Agents

25

25

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

103,5

112

108

Marketing expenses (mEUR)

1,5

1,2

6,5

Loss Prevention (mEUR)

1,6

0,8

5,5

Claims Settlement (%)

97

90

95

Risk Acceptance (%)

90

90

85

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21

20

Commision (%) / Agents

25

25

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

109

110

104

Marketing expenses (mEUR)

1,4

1

2

Loss Prevention (mEUR)

4

1

1,5

Claims Settlement (%)

97

97

97

Risk Acceptance (%)

100

100

100

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

22

22

Commision (%) / Agents

25

27

27

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

104

110

110

Marketing expenses (mEUR)

1

1

5

Loss Prevention (mEUR)

3

1

5

Claims Settlement (%)

100

90

90

Risk Acceptance (%)

95

90

90

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

15

11

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

94

94

104

Training (days per employee)

6

6

6

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

Yes

Information management (% of premium volume)

0,8

Innovation Management (% of premium volume)

0,7

Customer relationship management (% of premium volume)

0,7

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)