InterACT

PSM Period 3 Desicions

Company 4

Period 3

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

102

100

0

Marketing Expenses

1.9

0.5

0

Loss Prevention (mEUR)

2

0.5

0

Claims Settlement

100

97

0

Risk Acceptance

97

93

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

21

19

0

Commission(%) – Agents

27

23

0

Deployment (No. Persons) – S-SF

35

20

0

Deployment (No. Persons) – G-SF

4

9

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

98

103

103

Marketing expenses (mEUR)

1.1

0.9

2.5

Loss Prevention (mEUR)

1.5

0.9

1.9

Claims Settlement (%)

100

97

97

Risk Acceptance (%)

96

96

95

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

21

19

19

Commision (%) / Agents

26

24

24

Deployment (No. Pers) / S-SF

13

11

2

Deployment (No. Pers) / G-SF

2

6

25

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

102

102

98

Marketing expenses (mEUR)

1

1

2

Loss Prevention (mEUR)

1.8

0.8

1.1

Claims Settlement (%)

97

98

100

Risk Acceptance (%)

95

98

98

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

18

21

21

Commision (%) / Agents

23

26

26

Deployment (No. Pers) / S-SF

35

18

3

Deployment (No. Pers) / G-SF

12

5

41

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

97

103

102

Marketing expenses (mEUR)

1.3

0.9

6.5

Loss Prevention (mEUR)

2.5

0.3

3.5

Claims Settlement (%)

95

95

95

Risk Acceptance (%)

97

95

92

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

15

14

10

Commision (%) / Agents

20

19

19

Deployment (No. Pers) / S-SF

27

14

0

Deployment (No. Pers) / G-SF

0

0

34

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

0

0

0

Transfers (Number +/-)

+7

0

-7

Salary index (Basis = 100.0)

101

101

101

Training (days per employee)

5

5

5

Start-up funds for new agents (EUR/Agent)

11000

Budget Decisions

Market research report

Yes

Information management (% of premium volume)

1.2

Innovation Management (% of premium volume)

1.2

Customer relationship management (% of premium volume)

0.9

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

158

Equity Securities

Low risk (mEUR)

20.5

Medium risk (mEUR)

42

High risk (mEUR)

20.5

Borrowing

Short-term loans (mEUR)

0