InterACT

PSM Period 5 Desicions

Company 1

Period 5

LIABILITY

LIABILITY – Main Business

Agriculture

SME

Individual

Premium Index

105

105

0

Marketing Expenses

1,2

1,2

0

Loss Prevention (mEUR)

1

1

0

Claims Settlement

97

97

0

Risk Acceptance

98

98

0

LIABILITY – Sales & Development

Agriculture

SME

Individuals

Commission(%) – Own SF

22

23

0

Commission(%) – Agents

26

26

0

Deployment (No. Persons) – S-SF

0

Deployment (No. Persons) – G-SF

0

LIABILITY – Target Values

Agriculture

SME

Individuals

Premium vol. (mEUR)

Market share (%)

PROPERTY

PROPERTY – Main Business

Agriculture

SME

Individuals

Premium Index

105

110

109

Marketing expenses (mEUR)

1

1,2

4,8

Loss Prevention (mEUR)

1,4

1

4

Claims Settlement (%)

98

98

98

Risk Acceptance (%)

95

95

95

PROPERTY – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

20

21

20

Commision (%) / Agents

23

23

23

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

PROPERTY – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

HEALTH

HEALTH – Main Business

Agriculture

SME

Individuals

Premium Index

109

109

105

Marketing expenses (mEUR)

1,4

1,3

1,5

Loss Prevention (mEUR)

1,8

1

1

Claims Settlement (%)

97

97

97

Risk Acceptance (%)

99

99

99

HEALTH – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

22

23

22

Commision (%) / Agents

27

28

25

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

HEALTH- Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

MOTOR

MOTOR – Main Business

Agriculture

SME

Individuals

Premium Index

105

108,5

110

Marketing expenses (mEUR)

1

1,2

5,5

Loss Prevention (mEUR)

2

2

4

Claims Settlement (%)

98

96

96

Risk Acceptance (%)

97

97

97

MOTOR – Sales and Deployment

Agriculture

SME

Individuals

Commision (%) / Own SF

17

17

15

Commision (%) / Agents

20

20

20

Deployment (No. Pers) / S-SF

Deployment (No. Pers) / G-SF

MOTOR – Target Values

Agriculture

SME

Individuals

Premium vol.(mEUR)

Market share (%)

Personnel/Finances

Decisions Personnel

Own sales force

Internal staff

S-SF

G-SF

Recruitment/Dismiss. (Number +/-)

Transfers (Number +/-)

Salary index (Basis = 100.0)

95

95

104

Training (days per employee)

5

5

6

Start-up funds for new agents (EUR/Agent)

Budget Decisions

Market research report

No

Information management (% of premium volume)

0,6

Innovation Management (% of premium volume)

0,5

Customer relationship management (% of premium volume)

0,8

Capital Investment Decisions

Fixed interest securities

Fixed-income securities (mEUR)

Equity Securities

Low risk (mEUR)

Medium risk (mEUR)

High risk (mEUR)

Borrowing

Short-term loans (mEUR)